It serves as your single‑login account for online shopping, order management, member services and warranty‑related operations on our website.
Once you have created your vivo ID via email registration, you can enjoy a full set of practical functions and exclusive member privileges:
• Manage all online orders in one place: view order history, check real‑time logistics delivery status and track after‑sales progress for returns or refunds.
• Save frequently‑used shipping addresses securely. You won’t need to re‑enter address details every time you place a new order for faster checkout.
• Receive, store and redeem store coupons and promotional vouchers. Available discounts will automatically apply during payment.
• Accumulate membership points with every qualified purchase. Points can be exchanged for gifts, accessories or exclusive store offers.
• Centralise your device warranty information. You can look up warranty validity periods and manage after‑sales service requests conveniently within your account.
• Get early access to new‑product announcements, member‑only sales events and special promotions available exclusively for vivo ID holders.
Please note that your vivo ID is bound to your registered email. Keep your login credentials safe. If you encounter login or account‑access problems, please reach out to our customer support team for further help.